Volume 29, Issue 5, 2020
DOI: 10.24205/03276716.2020.1177
The Impact of Human Resource Management Practices on Sustainable Performance in the Banking Sector (a Comparative Study between Islamic and Conventional Banks)
Abstract
This study aimed to investigate the current state of levels of sustainable performance in Islamic and conventional banks and also the current state of levels of sustainable performance in Islamic and conventional banks. The population of the study consisted of all employees working at Islamic and conventional banks in Lebanon. The study sample included (150) employees representing the population. The researchers adopted the analytical descriptive approach which relied on questionnaire for data collection. The study yielded several results, including the following: human resources management practices in the banking sector, from the viewpoint of the respondents, had a (high) score; levels of sustainable performance in the banking sector from the viewpoint of the respondents had a (high) score; and there were no statistically significant differences at (0.05) significance level among sample members' perceptions on the questionnaire's axes as whole, as regards the variables of Bank Type, Years of Experience, and Educational qualification. The study presented several recommendations, including the following: the need to pay attention to the outputs of human resources that have shown a certain effect on the performance of Lebanese banks and The need to set up a human resource planning mechanism based on the use of modern technological means in organizing and planning the human resources available in the bank.
Keywords
human resource management practices - sustainable performance - banking sector – Islamic banks - conventional banks