Volume 29, Issue 5, 2020
DOI: 10.24205/03276716.2020.1180
The Effects of Socio-Demographic Characteristics and Working Conditions on the Work Motivations of Employees Working in Health Services in Turkey
Abstract
There are many factors that influence the formation of motivation that enable it to reach effective levels. In this study, the effects of variables such as gender, age, marital status, income status, daily and weekly working time, and the number of patients served daily were used to determine the work motivations of healthcare workers. Healthcare workers in the research population work as doctors, dentists, midwives, and nurses in institutions affiliated with the Ministry of Health in Turkey. Field research was carried out through questionnaires completed by these employees. There were 1392 doctors, 1366 nurses, 338 midwives and 227 dentists in the research population. Of these, 170 doctors, 190 nurses, 82 midwives, and 103 dentists were included in the study. When the evaluation of the data concluded, it was determined that socio-demographic characteristics and working conditions have positive and negative effects on intrinsic motivation and extrinsic motivation, which are subdimensions of business motivation. The motivational factors and the order of importance of these factors change according to the differences in demographic status as well asin the priorities of the different occupational groups working in hospitals. It was determined that the variables of marital status, age, duration of duty, and daily and weekly working times affected intrinsic motivation. In addition, it was determined that variables such as age, occupation, income status, daily and weekly working times, and working position affected extrinsic motivation
Keywords
Motivation, socio-demographic characteristics, work motivation, health care, intrinsic motivation, extrinsic motivation