Volume 29, Issue 5, 2020
DOI: 10.24205/03276716.2020.1065
Mediating Effects of Organizational Culture Perception on the Relation between Organizational Justice and Interorganizational Citizenship Behavior
Abstract
Strong organizational culture and organizational justice perceptions are significant variables in transferring positive extra-role behaviors from the individual level to the organizational level, and organizations that support the emergence of interorganizational citizenship behavior can enhance their organizational performance by utilizing their human resources more efficiently. The main objective of this study was to provide empirical evidence to determine the mediating effect of organizational culture perceptions on the relation between organizational justice perceptions and interorganizational citizenship behaviors displayed among healthcare professionals. The study adopted a descriptive, cross-sectional design. The study population comprised 2156 participants, who were healthcare professionals working at three city hospitals in Bursa, EskiÅŸehir, and Bilecik. The results indicated that there was a positive and significant direct effect of organizational justice on organizational culture and of organizational culture on interorganizational citizenship behavior. It was also found that organizational justice had a positive and significant effect on interorganizational citizenship behavior before the mediating variable was included in the model. In addition, the results showed that organizational culture perception had a partial mediating effect on the relation between organizational justice perception and inter-organizational citizenship behavior. The results of the study revealed that organizational culture and organizational justice perceptions are important in relation to inter-organizational citizenship behaviors
Keywords
Organizational culture, organizational justice, interorganizational citizenship behavior, healthcare professional, healthcare institutions