Volume 29, Issue 5, 2020
DOI: 10.24205/03276716.2020.1198
INVESTIGATION OF BURNOUT LEVELS OF AUTOMOTIVE WORKERS EXPOSED TO MOBBING: THE ROLE OF PSYCHOLOGICAL RESISTANCE
Abstract
Nowadays, with the change in work dynamics, the concept of mobbing comes to the fore quite frequently. Although it affects the psychological resilience and burnout levels of people, mobbing is seen and accepted as psychological violence. Unfortunately, the number of individuals subjected to psychological violence in our country and in the world is increasing rapidly. Psychological violence is seen as an important concept that can have extremely destructive consequences at individual, organizational and social levels. It is addressed in a wide range of topics from productivity decline, family unhappiness, increase in organizational costs to deterioration of social welfare. The basis of successfully coping with these stressful living conditions depends on a high level of psychological resilience. Staying strong in times of distress is a feature that allows the person to adapt to change after traumatic events. Thus, the negative effects of the feeling of burnout caused by mobbing will be reduced. It is a known fact that automotive workers work under high stress and pressure within the framework of the changing business world and increasing competition. In this study, it is aimed to examine the psychological resilience and burnout levels of automotive workers exposed to mobbing. As a result of the regression analysis, it was determined that mobbing significantly affected burnout and psychological resilience. As a result of the difference analysis, individuals exposed to mobbing had higher levels of relationships with their colleagues, threats and harassment, work and career-related barriers, intervention to private life and burnout compared to those who did not.
Keywords
Mobbing, burnout, psychological resilience, statistical analysis