Volume 29, Issue 5, 2020
DOI: 10.24205/03276716.2020.1198
Potential benefits of lean management applications and awareness by health managers in Turkey
Abstract
the satisfaction of patients and health care workers and improve problem solving skills.This research is important in order to contribute to the adoption of health managers by examining the potential benefits of lean management.In the last ten years in hospital management, lean management approach has been accepted as one of the important initiatives that have the potential to produce solutions to problems. The aim of this study is to determine the knowledge and attitudes of people working as currently manager of lean management model of research this study, a model for implementation in hospitals in Turkey is aimed to develop.
This is a descriptive cross-sectional study. The study was carried out with 75 senior health managers working in 5 hospitals applying the lean management approach. Findings of the research pearson correlation, one-sample kolmogorov-smirnov, indiependent sample t test and ANOVA tests were caculated.Factors such as title, education level, age, gender, hospital, number of beds in hospital did not show a significant difference in the attitudes of managers in lean management approach. And the hypotheses have been accepted. “Lean Hospital Model of Turkey” was developed with the findings of the research. Recommendations on lean hospital practices are presented. Attitudes of hospital managers to lean management approach is positive in Turkey. Lean training, pilot projects, interdisciplinary lean teams were established and improvements were made to increase the performance of hospitals, increase
Keywords
lean hospital, hospital managers, potential benefit