Volume 29, Issue 3
DOI: 10.24205/03276716.2020.774
Knowledge Management, Business Performance and Innovation Intervention in Thailand
Abstract
The goal related to the present study is to explore the link between knowledge management
and business performance in the SMEs of Thailand. An additional goal was to explore the
mediating role of innovation among the link of knowledge management and business
performance of the SMEs in Thailand. The employee of the research and development
department of the SMEs industry that is currently operating are the respondents of the study.
The data were extracted from the respondents by using valid questionnaires and PLS-SEM was
utilized for data analysis. The findings show that knowledge management in SMEs has positive
nexus with business performance in Thailand. The outcomes also include that the innovation
has a positive impact on the business performance as well as positively mediates among the
links of knowledge management and business performance of the SMEs in Thailand. These
findings give the guideline to the upcoming researchers while investigating this area in the
future and also provide the help to the policy developers that they should develop reasonable regulations for the innovation implementation in the organizations that enhance the business
performance
Keywords
Knowledge Management, Business Performance, Innovation, SMEs