Volume 22, Issue 2
Victim Logical Profiles on Mobbed Workers at Work: Levels of psychopathology and burnout
Abstract
The goal of this article is to analyze the levels of psychopathology and burnout in a multi-occupational sample from the active Spanish population comprising 2861 workers. For this purpose, we used a specific instrument to measure mobbing (NAQ-R), a questionnaire of sociodemographic and sociowork aspects elaborated ad hoc, a clinical assessment instrument (BSI), and a burnout inventory (MBI). A two-stage cluster analysis was performed, revealing two typologies of the active population, which we called ""mobbed workers"" (n = 374), and ""non-mobbed workers"" (n = 2147). The results show that the mobbed workers display higher levels in all the clinical dimensions assessed (somatization, obsessive-compulsive, depression, anxiety, interpersonal sensitivity, hostility, phobias, paranoidism, and psychoticism), as well as higher levels of burnout (emotional exhaustion, depersonalization, and lack of personal fulfillment) compared to the non-mobbed workers. Lastly, the implications and usefulness of the victimological profiles of the psychopathology and burnout levels obtained by the mobbed workers are discussed.
Keywords
mobbing, workplace bullying, psychopathology, burnout, victimological profiles