Volume 29, Issue 1
DOI: 10.24205/03276716.2020.133
INFLUENCING FACTORS OF THE PERFORMANCE OF SUPPLY CHAIN MANAGEMENT: AN ANALYSIS FROM THE PERSPECTIVE OF PSYCHOLOGY
Abstract
Supply chain offers an effective way to integrate resources and upgrade performance amidst fierce market competition. However, it is difficult to share business information in the supply chain, resulting in a large psychological distance between individuals. This paper explores how psychological distance and teamwork awareness influence the performance of supply chain management. Firstly, a relation model was established for supply chain management, and an assessment system was set up for the performance of supply chain management. Then, a survey was carried out among e-commerce, finance and logistics companies with supply chain partnerships in Beijing, Tianjin and Hebei. Through the analysis on the survey results, it is learned that psychological distance hinders the flows of corporate information, capital and business and the logistics operation in supply chain; psychological distance suppresses the performance of teamwork management; a wide psychological distance between supply chain businesses will suppress synergy innovation and reduce management performance. This research pushes forward the understanding supply chain management performance.
Keywords
Supply Chain, Psychological Distance, Teamwork Awareness, Management Performance, Synergy Innovation.